Quality Checks, Quality Assured

The Approach

Our approach to transforming the Quality Control (QC) process involved a comprehensive analysis of current workflows and data management methods. We began by documenting all steps in the QC line, identifying data retrieval methods, and understanding legal requirements. Collaboration with cross-functional teams ensured that the digitization process addressed the specific needs of each station, enhancing efficiency and accuracy. Through iterative prototyping and rigorous testing, we developed a scalable and user-friendly digital platform that streamlined QC operations across multiple plants.

Finding a starting point

• Document all steps in the QC line at the plant.

• Document data retrieval methods from machines and manual data entry points at each station.

• Document possible outcomes at each station and associated procedures.

• Document legal requirements and approval chains for each station.

Follow up 

• Identify data requirements for supervisors and managers.

• Consider both reporting needs and display on the dashboard.

• Ensure alignment with business objectives and user needs.

Being thorough 

• Create a user journey for the mobile application used by line operators and other plant workers.

• Define data sets generated by the app for dashboard placement.

• Develop a user management requirements chart.

Putting Pen to Paper

• Develop high-fidelity wireframes and prototypes specifically for the mobile application.

• Ensure that the design allows for flexibility and scalability to accommodate future upgrades and expansions.

• Conduct thorough testing of the prototypes on all stations with designated hardware to ensure compatibility and functionality.

• Develop high-fidelity wireframes for the backend based on the finalised data from the mobile application

• Implement user flows for other plant machineries and relevant processes, considering future upgrades.

• Design wireframes for all dashboard versions based on access management.

• Ensure adaptability and flexibility to future requirements.